| Using Dr. Watson to diagnose system faults: Dr. Watson is a diagnostic tool that takes a snapshot of your system whenever a system fault occurs. It intercepts software faults, identifies the software that faulted, and offers a detailed description of the cause. Dr. Watson can often diagnose the issue and offer a suggested course of action. When you contact Microsoft Technical Support for assistance, Dr. Watson is the tool used to help evaluate the problem. Notes : To start Dr. Watson, click Start, Run, type in drwatson (notice that there isn't any period or space) and click OK. Dr. Watson is not loaded by default. To launch Dr. Watson automatically, create a shortcut in your Startup group to \Windows\DrWatson.exe. |