|
Reporting Windows problems: If you have problems using Windows and would like to send a diagnostic report to technical support engineers, use the Windows Report Tool. After you describe the problem, the tool automatically copies pertinent information from your computer and system files. Technical support engineers can then look at your system information and work with you to resolve the problem. Notes: You can also start the Windows Report Tool by clicking Start, pointing to Programs, pointing to Accessories, pointing to System Tools, and then clicking System Information. After System Information opens, click Tools, and then click Windows Report Tool. For more information about using the Windows Report Tool, click the Help menu in Windows Report Tool. |